Frequently Asked Questions

What is diamond painting?

Diamond painting is a hands-on craft where small resin drills are placed onto a coded adhesive canvas to build a sparkling image one section at a time.

Are these kits beginner-friendly?

Yes. Our launch kits use round drills and a 30×40 cm canvas, making them approachable for newer crafters while still creating a satisfying finished piece.

How long does an order take?

Kits are made to order. Production typically takes 2–3 business days. Delivery typically takes 7–12 business days after production, though some destinations or busy periods can take up to about 14 business days.

Will I receive tracking?

Yes. Tracking is provided when your order ships.

Is a frame included?

No. Frames are not included unless a future product listing specifically says otherwise.

Will the finished colors match the screen exactly?

Small color differences can occur between screens and physical materials. Canvas dimensions can also vary slightly during production.

Are the kits suitable for young children?

The kits contain small parts and are not intended for young children. Adult supervision is recommended where appropriate.

What if my order arrives damaged or incorrect?

Contact us promptly with your order number and clear photos. We’ll review the issue and arrange an appropriate resolution for qualifying damaged, defective, or incorrect orders.